"The link that brings it all together"
| Marc Paquette |
SAP Competency
• SAP Certified Consultant (1996 et 2004)
• Multiple experiences of project working with ECC 6.0, SCM suite of SAP using R/3 backend with BW
and APO
• Multiple experiences of project working with R/3: MM, WM, LES and PP as a configuration specialist and
process design resource.
• I also have played the role of « team lead » with resources, task follow-up and budget management.
• I have experience in business process design and re-engineering, configuration, gap resolution and OSS
note for problem resolution
• I have experience in specification for development using RFC, BADI and BDC approach using « data
repository »
• Experience in customer care and negotiation
• Multiple experiences in large presentation, product and process demonstration to C-level management
Work Experience
MJM Consulting (06/04-present)
SAP Senior Consultant
Provide general directions for maximization of SAP Usage. LES and logistic specialist. We currently have 6 active
customers and 2 other part time.
SAP Canada (09/96 – 06/04)
Solution Consultant
Elaboration and execution of customer projects to validate proposed solutions. Validate and execute requirements
analysis and solution fit gap. Define implementation plan and action plan for on-time on-budget delivery.
Participation in SAP promotion activities in North America
Expert Consultant and functional team lead
Manage activities related to implementation of SAP LES, logistics and SCM. Elaboration of
process mapping, functional architecture and configuration. Definition of training plans.
Manage issue and resolution process.
09/93 - 08/96 G.N. JOHNSTON EQUIPEMENT, technical Engineer representative
Mange and deliver logistics project for improving, warehouse, distribution and supply chain
activities. The nature of these project included selling and deployment of layout, industrial
automation using RF software.
09/91 08/92 DOMINION BLUELINE, Engineer
Manage and improve distribution activities based on SSA software. Improve customer care
efficiency for Montreal, Toronto, Winnipeg and Boston distribution center.
SAP MENTIONS
MBA teacher at HEC University of Montreal, IT subject
SAP Platinum Consultant title
Canada President Club 1997 and 1998
Circle of excellence SAP America, 1999, 2000 and 2002.
National coordinator for Value Engineering.
ACTIVITIES AND PROFILE
I have participated in national and international sport events in my youth. Today I try to do
jogging, X-country skiing, tennis and sailing when family activities allows! Nature, foreign trips
and new experience are always welcome.
Functional Expertise and Trainings
• SAP Solution Manager 4.0
SAP Solution Manager Implementation Suite
SAP Solution Manager Service Tools
• MM, WMS & LES ECC 5.0
• PP&MPS&MRP ECC 5.0
• APO DEMAND PLANNING 4.0 et SNP
• SM, PM ECC 5.0
• SD 4.7 ENTERPRISE
• PS 4.7 ENTERPRISE
• BW Cube, query & BEX Web tools 3.0
• Portal 6.0
• IS-U/CCS (Customer Care and Service) 4.64
• ASAP 4.6 méthode d’implantion
• ABAP basic knowledge
• Workflow basic knowledge
• IS-U/CCS (Customer Care and Service) 4.64
• ASAP 4.6 méthode d’implantion
• ABAP basic knowledge
• Workflow basic knowledge
• CRM SALES 4.0
• CRM MOBILE SALES 4.0
• CRM SERVICE 4.0
• CRM MOBILE SERVICE 4.0
• CRM CALL CENTER 3.0
Roles and SAP AG acknowledgement
• Member of the America group for SAPPHIRE system in 1998, 1999, 2000 et 2001
• CRM/ CCS: Manager for CRM Service functionality testing for the Americas group.
• Speaker and presenter at the Utilities-CRM event of Dusseldorf, Las Vegas and Houston.
• Member of SAP America group « meet the expert » for CRM-LES service.
Title: SAP Platinum consultant in recognition of product knowledge and implementation
expertise.
Six times member of the Canadian club of excellence in recognition of my performance.
Experiences in Logistic and Supply Chain Projects
(LES, WMS, PP-PPPI and APO)
Ratiopharm ECC 6.0 and APO 4.00
Duration: 9 months
Role: Team Lead for LES, functional expert and solution architect for PP, SD and LES
Supply Chain
optimization
Production planning, from dispensing process to finish goods delivery process to export
customer and domestic distribution. Create a recovery plan for a project with a blueprint phase
that wasn’t well accomplish . Insure go live and in a second phase get SAP optimization. Work
with Germany resource to standardize to corporate process.
Wyeth pharmaceutical ECC 5.0 and APO 4.00
Duration 20 months
Role: PP and LES functional expert
Supply Chain
optimization
Production planning, from dispensing process to finish goods delivery process to export
customer and domestic. Global model deployment. Involvement in Blueprinting phase, fit gap
analysis, Configuration, testing and go live.
This initiative was part of a template deployment with a functional upgrade.
Qit Rio Tinto ECC 5.0 and APO 4.0
Duration 7 months Feb 06 – Sept 06
Role: PP Functional Expert
Supply Chain
optimization
Integration of supply chain from Sales requirement to raw material planning using, process
industry modeling from the mine to the finish goods to be sold. Planning, execution and cost of
production runs. Blueprinting phase, fit gap analysis, global template model deployment
analysis.
This initiative was part of a template deployment with a functional upgrade.
Ratiopharm, Version 4.7 Enterprise et APO 3.0
Duration 7 months, June 03-Dec 03
Role: Senior functional expert for SAP Canada
Supply Chain
optimization
Integration of supply chain from Sales requirement to raw material planning using, Production
planning and APO Demand planning (APO-DP), Logistics Execution System (LES),
Elaboration of the test environment, Define project scope and implementation phases.
Evaluation of master data model for maximum regulation in the flow of requirements.
Set up of a test environment and pilot for customer exploration exercise.
Barrette, Version 4.6C
Duration 5 months, August 02-Dec 02
Role: SCM Expert
Supply Chain
optimization
Concept definition of the “new supply chain” for Canada and USA. Using Logistics Execution
System (LES) with WMS implementation, Material management (MM). Project planning,
business process mapping and scope definition. Configuration and go live support.
Maax, Version 4.5
Duration: 5 months, Sept 01-Dec 01
Role: SCM Senior Expert
Definition of the logistics processes. Preparation of proof of concept for the Supply Chain
integrating the distribution network.
Specialization: LES Warehouse management, Production planning and Material management.
Domtar, Project Foresterie: Version 4.5
Duration: 4 months, August 01-Nov 01
Role: SCM Senior Expert
Fit gap analysis Definition of functional architecture. Preparation for configuration and
integration point validation Specialization: LES, Sales and distribution (SD and LES), MRP
and MPS planning. Integration with demand planning (APO DP)
Air Transat, Division transporteur, Version 4.5
Duration: 3 months, April 01- June 01
Role: Supply Chain Expert
Fit gap analysis for logistics usage of a ERP. Presentation of a configured solution and
presentation of the « to be » processes. Presentation of inventory, purchasing and demand
management system. Configuration of the initial environment and business process
stabilization.
Specialization: Purchasing, Inventory and warehouse Management.
Project Bombardier Transport (Toronto transport maintenance) Version 3.1h et 4.0
Duration: 3 months, Oct 99-Dec 99
Role: Team Lead MM-INV and WM
Maintenance project for the Toronto train fleet. Optimization of supplies for the maintenances
operations.
Specialization: Warehouse management (WM) and Inventory management in integration with
Maintenance management (PM)
Ispat Sidbec, Version 3.1H
Duration: 6 months, Jan 99 - July 99
Role: Stabilization expert, consultant MM-PM, Platinum consultant.
Provide solution for the issue list. Bring customer out of crisis. Planning and sequencing
solution to provide a customer with a viable environment for inventory management. Support
post Go live
Specialization: Maintenance Management (PM) and LES Inventory (MM, WMS)
Pratt Whitney, Version 3.1H
Duration: 20 months, Sept 96-March 98
Role: team lead MM, inventory and purchasing, LES shipping and
Warehouse.
Process definition, unit test and integrated test creation and delivery. Configuration for
Inventory and warehouse modules. Eighteen months project with « big bang » approach.
Specialization: Shipping (LES), Warehouse management (WM-LES), Inventory management
(MM-INV), integration to quality management for inventory.
Hydro Québec, Projet Harmonie, Version 3.1H – 4.0
Duration: 18 months, August 97-February 99,
Role: Team Lead and MM QM PM consultant
Integration of logistics module, in charge of configuration for material management and
maintenance management configuration. Definition of process through purchasing, inventories
and warehouse management.
Specialization: Warehouse management (WMS), Maintenance management (PM), Inventory
management and purchasing (MM), Material requirement planning (MRP) and Warehouse
management (WM).
PS, PM-SM Experience
Radio Canada,CBC Corporation, Version 4.6C
Duration : 15 months, Feb 2003-May 2004
Role: Customer Care and «trusted advisor »
PM and PS feasibility studies, integration to PS projects and inventories (MM-WM)) for
technical equipments. Usage of Mobile engine and Portal. Quality assurance on project
directions and accomplishments
STM, Maintenance project, Version 4.5 and Portal
5.0
Duration: 3 months, Jan 02-March
02
Role: Senior consultant maintenance and purchasing
Maintenance management for bus fleet and repairs shops. Establish project scope. Definition
and configuration of business maintenance, purchasing and inventory processes. Usage of
portal for mobile deployment and ease of use. Integration to company legacy system.
Specialization: Equipment and maintenance management, inventory management (MM)
integration with SAP Portal
Gaz Metropolitain, Portal EP6.0 and Mobile
Engine
Duration: 3 months, 2004
Feasibility study for implementing Mobile Asset Management. Presentation to users and C-
level for assessments of requirements and fit gap. Infrastructure set up and business
configuration for a test environment at customer site. The project is now under business case
study for global deployment.
New Brunswick Power, Version 4.5 and Ebpro 2.1
Duration: 3 months, March 02-May 02
Role: Senior maintenance and material Managements Consultant
Preparation of business process, configuration and execution of proof of concept for full
implementation. Usage of R3 MM, PM EB pro et du Portal de SAP.
Specialization: Maintenance Management (PM) et Purchasing & Inventory management
(MM). Usage of EBPRO and BW
New Brunswick Power, Version 4.0
Duration: 2 months, August 00-Sept 00
Preparation and configuration for MRO-Device management test environment through SAP
for MM PM and IS-U/CCS
Specialization: IS-U Device management, Maintenance management, Inventory management.
Usage of SAP Portal and BW
Gaz Métropolitain, Version 4.0
Duration: 6 months, Jan 00-June 00
Role: Integration manager for R/3 and IS-U/CCS
Evaluation of business requirements. Evaluation of functional architecture and project scope.
Provide customer care through evaluation phase and during international forum in Dusseldorf
Germany and Las Vegas, USA
Preparation of the proof o concept environment with the SAP Germany team. Preparation of
the business process and configuration. Integration of R/3 and IS-U/CCS environment.
Specialization: CCS IS-U, Device management and maintenance management (PM)
Hydro Québec, Project B2B Version 2.1, R3 4.0
Duration: 6 months, Sept 99-Jan 00
Role: Quality insurance and integration to previous project.
Preparation and execution of sessions for process definition. Configuration of the prototype
environment. Implementation support and quality insurance.
Specialization: Inventory management, purchasing management (MM). Usage of EBPRO
SRM suite, Integration to PM.
Hydro Québec, Project Distribution Version 4.0
Duration: 12 months, August 1999-Sept 2000
Role: Quality insurance and «trusted advisor »
Gap resolution and go live check, integration with related company projects.
Specialization: Maintenance management (PM), Project Management (PS), Material
management (MM).
Hydro Quebec, Version 3.1
Duration: 14 months, summer 1997 – autumn 1998
Role: Material management and LES expert
Preparation of business process, configuration and execution of proof of concept for full
implementation. Usage of R3 MM, P with PM processes
Specialization: Maintenance Management (PM) and Purchasing & Inventory management and
WMS
Utilities and CRM Experiences
Hydro Quebec, Internal service and commercial customer CRM 3.0
Duration : 3 months, Jan 2005-March
2004
Role: CRM Business Analyst
Fit gap analysis for CRM marketing and service management. Deployment of CRM service
process for internal and commercial customer. Implementation of campaign management for
customer segmentation. Configuration of the development environment, First Go-live with a
Beta group, mass go live schedule for September 2005.
Danone, R/3 version 4.6C and CRM 4.0
Duration : 4 months, Dec 2003-March 2004
Role : Campaign management business analyst
Fit Gap for trade and promotion processes. Implementation of the business process and
configuration of marketing and trade promotion with R3 SD execution . Involvement of SAP
LABS for support of special note packages. Deployment on a local Canadian server.
Brothers International, R/3 Version 4.6C and CRM 3.0
Duration : 4 months, Dec 2003-March 2004
Role : Campaign management
US template deployment on Canadian operation. Fit Gap analysis for marketing campaign of
the service business. Usage of CRM Mobile service. Deployment for the Montreal operation as
the first phase.
Molson Broweries, R/3 Version 4.6C and CRM 3.0
Duration : 6 months, Dec 2002-May 2003
Role : Campaign management and Service management
Fit Gap analysis for business requirements of the 5 canadian plants. Re-engineering of methods
and process. Proof of concept for one of the plants. Animation of work session to assess
business value.
Hydro Quebec SIC Project SIC (CRM and IS-U), Version 4,63 CRM 3.0, Portal EP5.0 et
EP6.0
Duration: 2 years, 1999-2001, full time and part time
Team leaf for SAP consulting team and CRM consultant
• Manage requirements definition.
• Mange fit gap study session
• Prepare and execute interviews.
Preparation of the RFP response.
Team lead for the pilot and demonstrations.
Prepare CRM business process and configuration of SAP system on CRM Service and
marketing campaign.
Prepare and execute functional process with HQ specifications.
Specialization: CRM services and CRM marketing, Device management, Work management
Usage of Portal EP5.0 and CRM3.0
Spot consultation
As a PLATINUM consultant for SAP, I was called for fast « gap » resolution and solving
critical situation.
PS DND: Specialization: Integration to Purchasing (MM)
CN Implementation for IT: Resources leveling, WBS usage and networks.
Specialization: PS and MM purchasing.
APO Ratiopharm: Integration of Supply chain: production, purchasing and demand planning
Specialization: APO-DP, MM, LES, SD et MRP
QM Hydro Québec Certification process for Suppliers Quality inspection
Specialization: QM
Pratt&Whitney: Inspection for reception and sales shipping
Sampling procedure for production.
Brothers International: Warehouse management
Aluminerie Allouette: Purchasing
Canadian national: Warehouse Management, Project Management, Maintenance
Management
Domtar: Purchasing, LES (transport and distribution) and Supply Chain.
MAAX: Planning and Warehouse Management
Nova Scotia Govt: Purchasing and Inventories
Ispat: Maintenance Management, Purchasing, MRP and Production
Barrette: Production and Supply Chain
Hydro Québec: Warehouse Management, Maintenance Management
Studies
January 1995 University of Montréal,
Master in Management & Technology, D.E.S.S
May 1991 Ecole Polytechnique of Montréal,
Industrial Engineering, BA
May 1986 Cégep St-Laurent
Science, DEC
June 1984 Stanislas College DES
• SAP Certified Consultant (1996 et 2004)
• Multiple experiences of project working with ECC 6.0, SCM suite of SAP using R/3 backend with BW
and APO
• Multiple experiences of project working with R/3: MM, WM, LES and PP as a configuration specialist and
process design resource.
• I also have played the role of « team lead » with resources, task follow-up and budget management.
• I have experience in business process design and re-engineering, configuration, gap resolution and OSS
note for problem resolution
• I have experience in specification for development using RFC, BADI and BDC approach using « data
repository »
• Experience in customer care and negotiation
• Multiple experiences in large presentation, product and process demonstration to C-level management
Work Experience
MJM Consulting (06/04-present)
SAP Senior Consultant
Provide general directions for maximization of SAP Usage. LES and logistic specialist. We currently have 6 active
customers and 2 other part time.
SAP Canada (09/96 – 06/04)
Solution Consultant
Elaboration and execution of customer projects to validate proposed solutions. Validate and execute requirements
analysis and solution fit gap. Define implementation plan and action plan for on-time on-budget delivery.
Participation in SAP promotion activities in North America
Expert Consultant and functional team lead
Manage activities related to implementation of SAP LES, logistics and SCM. Elaboration of
process mapping, functional architecture and configuration. Definition of training plans.
Manage issue and resolution process.
09/93 - 08/96 G.N. JOHNSTON EQUIPEMENT, technical Engineer representative
Mange and deliver logistics project for improving, warehouse, distribution and supply chain
activities. The nature of these project included selling and deployment of layout, industrial
automation using RF software.
09/91 08/92 DOMINION BLUELINE, Engineer
Manage and improve distribution activities based on SSA software. Improve customer care
efficiency for Montreal, Toronto, Winnipeg and Boston distribution center.
SAP MENTIONS
MBA teacher at HEC University of Montreal, IT subject
SAP Platinum Consultant title
Canada President Club 1997 and 1998
Circle of excellence SAP America, 1999, 2000 and 2002.
National coordinator for Value Engineering.
ACTIVITIES AND PROFILE
I have participated in national and international sport events in my youth. Today I try to do
jogging, X-country skiing, tennis and sailing when family activities allows! Nature, foreign trips
and new experience are always welcome.
Functional Expertise and Trainings
• SAP Solution Manager 4.0
SAP Solution Manager Implementation Suite
SAP Solution Manager Service Tools
• MM, WMS & LES ECC 5.0
• PP&MPS&MRP ECC 5.0
• APO DEMAND PLANNING 4.0 et SNP
• SM, PM ECC 5.0
• SD 4.7 ENTERPRISE
• PS 4.7 ENTERPRISE
• BW Cube, query & BEX Web tools 3.0
• Portal 6.0
• IS-U/CCS (Customer Care and Service) 4.64
• ASAP 4.6 méthode d’implantion
• ABAP basic knowledge
• Workflow basic knowledge
• IS-U/CCS (Customer Care and Service) 4.64
• ASAP 4.6 méthode d’implantion
• ABAP basic knowledge
• Workflow basic knowledge
• CRM SALES 4.0
• CRM MOBILE SALES 4.0
• CRM SERVICE 4.0
• CRM MOBILE SERVICE 4.0
• CRM CALL CENTER 3.0
Roles and SAP AG acknowledgement
• Member of the America group for SAPPHIRE system in 1998, 1999, 2000 et 2001
• CRM/ CCS: Manager for CRM Service functionality testing for the Americas group.
• Speaker and presenter at the Utilities-CRM event of Dusseldorf, Las Vegas and Houston.
• Member of SAP America group « meet the expert » for CRM-LES service.
Title: SAP Platinum consultant in recognition of product knowledge and implementation
expertise.
Six times member of the Canadian club of excellence in recognition of my performance.
Experiences in Logistic and Supply Chain Projects
(LES, WMS, PP-PPPI and APO)
Ratiopharm ECC 6.0 and APO 4.00
Duration: 9 months
Role: Team Lead for LES, functional expert and solution architect for PP, SD and LES
Supply Chain
optimization
Production planning, from dispensing process to finish goods delivery process to export
customer and domestic distribution. Create a recovery plan for a project with a blueprint phase
that wasn’t well accomplish . Insure go live and in a second phase get SAP optimization. Work
with Germany resource to standardize to corporate process.
Wyeth pharmaceutical ECC 5.0 and APO 4.00
Duration 20 months
Role: PP and LES functional expert
Supply Chain
optimization
Production planning, from dispensing process to finish goods delivery process to export
customer and domestic. Global model deployment. Involvement in Blueprinting phase, fit gap
analysis, Configuration, testing and go live.
This initiative was part of a template deployment with a functional upgrade.
Qit Rio Tinto ECC 5.0 and APO 4.0
Duration 7 months Feb 06 – Sept 06
Role: PP Functional Expert
Supply Chain
optimization
Integration of supply chain from Sales requirement to raw material planning using, process
industry modeling from the mine to the finish goods to be sold. Planning, execution and cost of
production runs. Blueprinting phase, fit gap analysis, global template model deployment
analysis.
This initiative was part of a template deployment with a functional upgrade.
Ratiopharm, Version 4.7 Enterprise et APO 3.0
Duration 7 months, June 03-Dec 03
Role: Senior functional expert for SAP Canada
Supply Chain
optimization
Integration of supply chain from Sales requirement to raw material planning using, Production
planning and APO Demand planning (APO-DP), Logistics Execution System (LES),
Elaboration of the test environment, Define project scope and implementation phases.
Evaluation of master data model for maximum regulation in the flow of requirements.
Set up of a test environment and pilot for customer exploration exercise.
Barrette, Version 4.6C
Duration 5 months, August 02-Dec 02
Role: SCM Expert
Supply Chain
optimization
Concept definition of the “new supply chain” for Canada and USA. Using Logistics Execution
System (LES) with WMS implementation, Material management (MM). Project planning,
business process mapping and scope definition. Configuration and go live support.
Maax, Version 4.5
Duration: 5 months, Sept 01-Dec 01
Role: SCM Senior Expert
Definition of the logistics processes. Preparation of proof of concept for the Supply Chain
integrating the distribution network.
Specialization: LES Warehouse management, Production planning and Material management.
Domtar, Project Foresterie: Version 4.5
Duration: 4 months, August 01-Nov 01
Role: SCM Senior Expert
Fit gap analysis Definition of functional architecture. Preparation for configuration and
integration point validation Specialization: LES, Sales and distribution (SD and LES), MRP
and MPS planning. Integration with demand planning (APO DP)
Air Transat, Division transporteur, Version 4.5
Duration: 3 months, April 01- June 01
Role: Supply Chain Expert
Fit gap analysis for logistics usage of a ERP. Presentation of a configured solution and
presentation of the « to be » processes. Presentation of inventory, purchasing and demand
management system. Configuration of the initial environment and business process
stabilization.
Specialization: Purchasing, Inventory and warehouse Management.
Project Bombardier Transport (Toronto transport maintenance) Version 3.1h et 4.0
Duration: 3 months, Oct 99-Dec 99
Role: Team Lead MM-INV and WM
Maintenance project for the Toronto train fleet. Optimization of supplies for the maintenances
operations.
Specialization: Warehouse management (WM) and Inventory management in integration with
Maintenance management (PM)
Ispat Sidbec, Version 3.1H
Duration: 6 months, Jan 99 - July 99
Role: Stabilization expert, consultant MM-PM, Platinum consultant.
Provide solution for the issue list. Bring customer out of crisis. Planning and sequencing
solution to provide a customer with a viable environment for inventory management. Support
post Go live
Specialization: Maintenance Management (PM) and LES Inventory (MM, WMS)
Pratt Whitney, Version 3.1H
Duration: 20 months, Sept 96-March 98
Role: team lead MM, inventory and purchasing, LES shipping and
Warehouse.
Process definition, unit test and integrated test creation and delivery. Configuration for
Inventory and warehouse modules. Eighteen months project with « big bang » approach.
Specialization: Shipping (LES), Warehouse management (WM-LES), Inventory management
(MM-INV), integration to quality management for inventory.
Hydro Québec, Projet Harmonie, Version 3.1H – 4.0
Duration: 18 months, August 97-February 99,
Role: Team Lead and MM QM PM consultant
Integration of logistics module, in charge of configuration for material management and
maintenance management configuration. Definition of process through purchasing, inventories
and warehouse management.
Specialization: Warehouse management (WMS), Maintenance management (PM), Inventory
management and purchasing (MM), Material requirement planning (MRP) and Warehouse
management (WM).
PS, PM-SM Experience
Radio Canada,CBC Corporation, Version 4.6C
Duration : 15 months, Feb 2003-May 2004
Role: Customer Care and «trusted advisor »
PM and PS feasibility studies, integration to PS projects and inventories (MM-WM)) for
technical equipments. Usage of Mobile engine and Portal. Quality assurance on project
directions and accomplishments
STM, Maintenance project, Version 4.5 and Portal
5.0
Duration: 3 months, Jan 02-March
02
Role: Senior consultant maintenance and purchasing
Maintenance management for bus fleet and repairs shops. Establish project scope. Definition
and configuration of business maintenance, purchasing and inventory processes. Usage of
portal for mobile deployment and ease of use. Integration to company legacy system.
Specialization: Equipment and maintenance management, inventory management (MM)
integration with SAP Portal
Gaz Metropolitain, Portal EP6.0 and Mobile
Engine
Duration: 3 months, 2004
Feasibility study for implementing Mobile Asset Management. Presentation to users and C-
level for assessments of requirements and fit gap. Infrastructure set up and business
configuration for a test environment at customer site. The project is now under business case
study for global deployment.
New Brunswick Power, Version 4.5 and Ebpro 2.1
Duration: 3 months, March 02-May 02
Role: Senior maintenance and material Managements Consultant
Preparation of business process, configuration and execution of proof of concept for full
implementation. Usage of R3 MM, PM EB pro et du Portal de SAP.
Specialization: Maintenance Management (PM) et Purchasing & Inventory management
(MM). Usage of EBPRO and BW
New Brunswick Power, Version 4.0
Duration: 2 months, August 00-Sept 00
Preparation and configuration for MRO-Device management test environment through SAP
for MM PM and IS-U/CCS
Specialization: IS-U Device management, Maintenance management, Inventory management.
Usage of SAP Portal and BW
Gaz Métropolitain, Version 4.0
Duration: 6 months, Jan 00-June 00
Role: Integration manager for R/3 and IS-U/CCS
Evaluation of business requirements. Evaluation of functional architecture and project scope.
Provide customer care through evaluation phase and during international forum in Dusseldorf
Germany and Las Vegas, USA
Preparation of the proof o concept environment with the SAP Germany team. Preparation of
the business process and configuration. Integration of R/3 and IS-U/CCS environment.
Specialization: CCS IS-U, Device management and maintenance management (PM)
Hydro Québec, Project B2B Version 2.1, R3 4.0
Duration: 6 months, Sept 99-Jan 00
Role: Quality insurance and integration to previous project.
Preparation and execution of sessions for process definition. Configuration of the prototype
environment. Implementation support and quality insurance.
Specialization: Inventory management, purchasing management (MM). Usage of EBPRO
SRM suite, Integration to PM.
Hydro Québec, Project Distribution Version 4.0
Duration: 12 months, August 1999-Sept 2000
Role: Quality insurance and «trusted advisor »
Gap resolution and go live check, integration with related company projects.
Specialization: Maintenance management (PM), Project Management (PS), Material
management (MM).
Hydro Quebec, Version 3.1
Duration: 14 months, summer 1997 – autumn 1998
Role: Material management and LES expert
Preparation of business process, configuration and execution of proof of concept for full
implementation. Usage of R3 MM, P with PM processes
Specialization: Maintenance Management (PM) and Purchasing & Inventory management and
WMS
Utilities and CRM Experiences
Hydro Quebec, Internal service and commercial customer CRM 3.0
Duration : 3 months, Jan 2005-March
2004
Role: CRM Business Analyst
Fit gap analysis for CRM marketing and service management. Deployment of CRM service
process for internal and commercial customer. Implementation of campaign management for
customer segmentation. Configuration of the development environment, First Go-live with a
Beta group, mass go live schedule for September 2005.
Danone, R/3 version 4.6C and CRM 4.0
Duration : 4 months, Dec 2003-March 2004
Role : Campaign management business analyst
Fit Gap for trade and promotion processes. Implementation of the business process and
configuration of marketing and trade promotion with R3 SD execution . Involvement of SAP
LABS for support of special note packages. Deployment on a local Canadian server.
Brothers International, R/3 Version 4.6C and CRM 3.0
Duration : 4 months, Dec 2003-March 2004
Role : Campaign management
US template deployment on Canadian operation. Fit Gap analysis for marketing campaign of
the service business. Usage of CRM Mobile service. Deployment for the Montreal operation as
the first phase.
Molson Broweries, R/3 Version 4.6C and CRM 3.0
Duration : 6 months, Dec 2002-May 2003
Role : Campaign management and Service management
Fit Gap analysis for business requirements of the 5 canadian plants. Re-engineering of methods
and process. Proof of concept for one of the plants. Animation of work session to assess
business value.
Hydro Quebec SIC Project SIC (CRM and IS-U), Version 4,63 CRM 3.0, Portal EP5.0 et
EP6.0
Duration: 2 years, 1999-2001, full time and part time
Team leaf for SAP consulting team and CRM consultant
• Manage requirements definition.
• Mange fit gap study session
• Prepare and execute interviews.
Preparation of the RFP response.
Team lead for the pilot and demonstrations.
Prepare CRM business process and configuration of SAP system on CRM Service and
marketing campaign.
Prepare and execute functional process with HQ specifications.
Specialization: CRM services and CRM marketing, Device management, Work management
Usage of Portal EP5.0 and CRM3.0
Spot consultation
As a PLATINUM consultant for SAP, I was called for fast « gap » resolution and solving
critical situation.
PS DND: Specialization: Integration to Purchasing (MM)
CN Implementation for IT: Resources leveling, WBS usage and networks.
Specialization: PS and MM purchasing.
APO Ratiopharm: Integration of Supply chain: production, purchasing and demand planning
Specialization: APO-DP, MM, LES, SD et MRP
QM Hydro Québec Certification process for Suppliers Quality inspection
Specialization: QM
Pratt&Whitney: Inspection for reception and sales shipping
Sampling procedure for production.
Brothers International: Warehouse management
Aluminerie Allouette: Purchasing
Canadian national: Warehouse Management, Project Management, Maintenance
Management
Domtar: Purchasing, LES (transport and distribution) and Supply Chain.
MAAX: Planning and Warehouse Management
Nova Scotia Govt: Purchasing and Inventories
Ispat: Maintenance Management, Purchasing, MRP and Production
Barrette: Production and Supply Chain
Hydro Québec: Warehouse Management, Maintenance Management
Studies
January 1995 University of Montréal,
Master in Management & Technology, D.E.S.S
May 1991 Ecole Polytechnique of Montréal,
Industrial Engineering, BA
May 1986 Cégep St-Laurent
Science, DEC
June 1984 Stanislas College DES
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